Lex Gaines

My career runs from a technical support desk at Verint to the streaming ad pipelines at FreeWheel, with national-scale video infrastructure at Comcast and Charter in between. At FreeWheel I led cross-functional investigations into complex streaming failures, built SSAI diagnostic tooling the broader engineering team came to rely on, automated ad-inventory reporting that had been hours of manual spreadsheet work, and ran the stakeholder syncs that kept engineers and executives on the same page. You learn a particular honesty working on systems that millions of people are watching.

In 2025 I went independent, and the way I work came with me: documentation before conversation, contracts before code, and failure modes named before they happen. I build agentic AI systems that connect language models to live data and real tools, and I run them in production — not demos, infrastructure. The detailed AI work lives at lexg.ai.

The last year is the proof I point to: I picked up Swift with no iOS background and shipped the iPhone app my booking business runs on — learning a new platform the same way I learned every other one, by building something with real stakes and letting production grade the work.

I live in Denver. I studied psychology before I ever touched a server, and it still shows up in everything I build — software gets used by people under pressure, and designing for how they actually think is half the engineering.